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Cyber security training once a year isn’t working

You probably know that training your team in cyber security helps keep your business and its data better protected.

But once a year training isn’t cutting it anymore.

Cyber crime evolves quickly.

Scams get more sophisticated (aka, harder to spot).

And your people get BORED with dull training courses.

There’s a better way…

This is the most effective way to keep your people up to date on cyber security awareness

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A cyber attack will probably start with an email

Here’s a shocking fact: 90% of cyber attacks start with a simple email.

And guess who uses email every single day? EVERYONE… including you and all your team.

Which means every time you open an inbox your business is at risk. So, 20 or 30 times a day, right?

But there are smart things you can do to tighten up your email security and avoid becoming a cyber criminal’s next victim. We discuss them in our latest video.

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Copilot is bringing another productivity boost to Teams

You want a more productive team, right?

Dur… yes.

Good news then. Microsoft has made some updates for Copilot in Teams that you’ll want to start using right away.

Here’s how Copilot will make your team more productive

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Uh oh! You’re at greater risk of malware than ever before

When it comes to malware attacks, you must be alert ALL the time.

It’s not just big companies that are targets. Small and medium-sized businesses are at as much risk. Perhaps even more so because they are less likely to use adequate protection.

So, it’s important you always expect to be next, and take the right steps to stay protected.

This is how to keep your business safe from attack

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Be more productive with these Microsoft Edge features

Your browser.

You use it all day, every day.

So you’d be forgiven for thinking it’s just for… browsing.

But it’s so much more.

And Microsoft has been piling on the new features for Edge in Windows 11.

They’re designed to make your life easier and your business more productive.

Here are some of our favourites

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Is this the most dangerous phishing scam yet?

It feels like not a single day passes where I don’t hear of yet another cyber security risk to businesses.

But this one could be the most dangerous yet.

Why?

Because it’s so difficult to detect.

This is why you need to be aware of SubdoMailing

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Here’s how to save time, money, and stress on your IT

Your business couldn’t function without its technology, right?

And from time to time, things go wrong.

If these are the only times you speak to your IT support provider, it’s very likely you’re wasting a lot of time and money. Plus creating yourself a ton of stress.

It might feel like you’re saving money when you only pay for something broken that needs attention (this is known as break/fix).

But most businesses agree it’s better to be in a contracted IT support relationship. This has no unexpected costs and a ton of other benefits.

Such as proactive monitoring that spots problems before they affect you… our latest video tells you more.

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Is Wi-Fi 7 worth the investment?

If you struggle with patchy slow Wi-Fi, you might be excited about the launch of Wi-Fi 7 earlier this year.

But it’s a big investment… is it worth it?

And could there be another solution to annoying Wi-Fi?

Here are the pros and cons of Wi-Fi 7, and your alternatives

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Cyber attacks: Stronger, faster and more sophisticated

No, it’s a cyber attack.

They’re now faster than ever. In fact, the time it takes to move within your network from the point criminals first get in has dropped by 22 minutes.

And your employees might be your weak link, giving cyber criminals access to your precious data without realising it.

This is what to do to protect your business

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The little things that make a big difference

Question: Do you already use Microsoft’s Copilot AI tool?

Oh wow, you really should… it’ll make you so much more productive.

Copilot has moved in the latest Windows 11 update. And it could make your life easier.

Here’s where you can find Copilot now

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Encryption: the difference between chaos and calm

What would happen if your business data was stolen?

Would it:

  1. Throw the company into chaos and put everything on the line? Or…
  2. Be an inconvenience that, fortunately, you’d already anticipated?

What makes the difference between these two outcomes?

Encryption.

And if you haven’t already got it set up, it’s something you need to do as soon as possible.

Our latest video will help you understand why.

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Before you replace your slow PCs…

Slow PCs are a pain.

Not only do they cause our stress levels to hit the roof, but they make us less productive too.

And we don’t want that.

Good news though: You might not have to replace them. Sometimes older slower computers can get a speed boost.

Before you replace your slow devices, read this

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Which ransomware payment option is best? (Hint: none)

Ransomware demands can be big.

Huge in fact. Extraordinary amounts of money.

And cyber criminals are now offering more options to make paying easier for you.

How thoughtful (that was sarcasm).

However, our advice on paying a ransomware demand remains the same.

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Bridging the trust gap between your employees and AI

You’ve heard all the wonderful ways AI can help make business processes more efficient.

You’ve heard how it can make your people more productive and engaged.

And you’ve heard how it can boost customer satisfaction.

So… why hasn’t AI been embraced by your team?

It’s all about trust. If your people are wary of AI, it’s simply not going to work for your business.

This is how you bridge the gap between employees and AI

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Don’t think your business is a target? Think again

Think your business isn’t big enough to become a target for data theft?

Wrong.

Wrong.

Wrong.

No matter how big or small your company is, cyber criminals have you in their sights. They’re targeting all businesses, all the time.

And they’ve got a secret weapon…

Here’s the danger and how you stay protected

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This new search feature in Edge is a revolution

Loyal to your current browser just because you’ve been using it ‘forever’?

That loyalty might be about to waiver because of a ground-breaking, time-saving, productivity-boosting new feature in Microsoft Edge.

It’s simple but so clever: You can search with two search engines at the same time.

This is a more efficient way to search

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Watch out for that digital storm!

When you’re sailing along smoothly in business it really does feel like you’re living the dream.

But what happens when things get a little choppy?

Are you able to spot potential issues and stop them in their tracks? Or do you wait for the storm and then remember your umbrella?

When it comes to your business’s technology, you should be able to spot a digital storm a mile off. And if you can’t, it’s time to make a change.

Our latest video explains it all.

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Here’s what’s in store for the last ever Windows ‘Moments’ update

Next month, Microsoft will release its last regular “Moments” update for Windows 11, Moment 5.

After that it’s going back to releasing big updates annually.

This update’s a good one.

Here’s what’s in store for Windows 11

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Microsoft wants you to pay for updates

Microsoft’s putting an end to free software and security updates for Windows 10.

It’s a while off yet, but it’s coming.

And that means you need a plan.

These are your options

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Are you ready for next-gen email security? (YES!)

You know as well as I do that emails come with a big risk.

Is that email genuine? Or is it spam?

Or worse, a phishing email that’s trying to steal your login details?

Google’s come up with a next-gen solution to keep you better protected than ever before.

This is how RETVec will keep your business safer

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You’re not imagining it, video calls ARE stressful

Scientists have confirmed it: Video calls are stressing us out.

PLEASE-NOT-ANOTHER-ZOOM…

When you’re running a business, that’s not great news. A stressed team means more absence and less productivity.

So how do we make sure everyone stays productive and happy?

This is how to collaborate well without constant video calls

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An AI-charged blast from the past

Happy New Year!

We’re seeing loads of things making a comeback lately.

Cargo pants. Blink 182. The Hunger Games.

Bet you didn’t think you’d be hearing a lot about Microsoft Paint in 2024 though, did you? And the bigger surprise… it’s a game-changer for businesses.

Microsoft Paint is back with a new AI twist

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Unwrap the gift of knowledge: 5 free AI courses by Microsoft

Oh look, there’s still a present wrapped under the tree…

It’s for you, from Microsoft.

And this is a gift that could keep on giving to your business.

Don’t miss these 5 free AI courses from Microsoft

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New! A better way to find Chrome extensions

If you use Chrome you’ll know how time consuming it can be searching for the perfect extension to make your life easier.

Oh, the irony.

But a big update to the Google Web Store brings tons of new features that will save you time, and stop you getting frustrated.

This makes finding the perfect extension a piece of cake

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Is app overload slowing down your team?

How do you communicate with your team?

Video call?

Teams?

Email?

Many of us are using too many apps, and rather than making us more productive, it’s demotivating us and slowing us down.

Prevent app overload: Take a step back and try this

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Your 2024 cyber security considerations

We’re weeks away from the new year. And this is a great time to start thinking about what needs to get better in 2024.

 

We believe there’ll be a big rise in cyber crime, with a surge in ransomware, attacks on phones, and more phishing scams. And that’s not all.

 

Forewarned is forearmed. If you know what to expect, you can proactively protect your data.

 

Our latest video has the details.

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You’ve heard of Copilot… but what is it?

Have you heard of Copilot?

Maybe. But do you know what it does?

No?

Once you do, you’ll be itching to try it.

This is how Copilot can keep you organised, productive, and save you time

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SHOCK STAT: A third of business owners don’t trust their staff

How big is your circle of trust?

 

For a third of business owners and managers, the circle of trust for confidential data doesn’t include employees.

 

Is that wise, or is it a mistake?

 

Here’s how to protect your data while trusting your team

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It’s time to say goodbye to traditional passwords

Do you hate dealing with passwords as much as everyone else does?

 

Of course you do!

 

So, you’ll be happy to know Google has taken the bold move to make Passkeys its default sign-in method. And others are following suit.

 

This is how Passkeys keep you more secure and how to set them up

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Are you using the all-new Teams yet?

Teams has had yet another upgrade.

 

And this one kind of feels like Clark Kent stepping into a phone booth and emerging as Superman.

 

Yes, it’s that good.

 

Here’s how Teams has become faster, leaner, and more powerful than ever

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Never mind “can’t teach an old dog new tricks”…

Did you know your biggest cyber security risk is your employees?

 

And while it’s tempting to focus on your older, less tech-savvy workers, you’re overlooking a higher risk group…

 

This is who you need to watch out for… and the easy way to protect your business

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Are you neglecting your home office security?

Working from home comes with lots of benefits; a better work/life balance, no commute, and a much more relaxed dress code. But there can be serious drawbacks too if you’re not taking home office security seriously. Cyber criminals are aware that many businesses neglect security for remote workers, so they become a prime target for cyber attacks. How can you keep your team’s home offices safer? Our latest video tells you everything.

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That long password isn’t keeping you better protected

If you think you already know the rules around password length and security, you may want to think again.

 

That’s because even a 15-character password can be cracked in next to no time.

 

And that leaves your data at risk.

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Get ready for another game-changer from Teams

The big buzz this year has been around AI. And it’s exciting to see it start to be integrated into the software many of us use every day.

 

Microsoft’s rolling out an ‘AI library’ that could revolutionise how we use Teams.

 

It’s an intelligent assistant to generate meeting notes, suggest follow-up actions, and mark call timelines for easy reference.

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Are you ready for Windows 11 to get even better?

Windows 11 is getting yet another upgrade to make your life easier and boost productivity in your business. This one brings a load of new features. Once you’ve tried them, you’ll wonder how you managed without. These are the Windows 11 features you didn’t know you were waiting for

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That phishing site Gone in 600 seconds

Phishing websites are rife. They’re the fake sites where cyber criminals try to trick you into giving away login credentials or other sensitive data. The sites never stay up for long. But you’ll never guess how long the average phishing site is online for. Here’s a fact guaranteed to shock you

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Could AI be key to growing your business

Artificial Intelligence (AI) isn’t just another fad. And it’s not only good for customer service and writing emails. It’s got real potential to help you outpace your competitors, boost productivity, efficiency, and success. How? Our latest video explains it all.

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Beware these too good to be true Facebook ads

You’re scrolling through your Facebook feed, killing time before that long weekly operations Zoom you never look forward to, when an ad stops you in your tracks. It’s for AI-powered software and promises to inject your business with a little rocket fuel. You’re tempted. But WAIT! This is one big red flag to avoid

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Tempted to test new features before everyone else DON’T BE

Yes, for real. The FBI has put out a warning about a new scam featuring fake beta versions of popular apps. It sounds exciting to try out new features before everyone else. But cyber criminals are embedding malware into them, to try to steal money from your business. Don’t beta-test apps. Do this instead

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And breathe… the “file too large to send” problem is over

I know a phrase that will make your heart sink in seconds, guaranteed. File too large to send. Am I right? But what if I told you that this everyday Outlook problem is about to become a thing of the past? Your frustrations have been heard. And this is the solution

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Are you paying for productivity apps you’re not using

You know about Word, Excel, and PowerPoint, but there are countless hidden gems included with your Microsoft 365 subscription that you might be missing out on. And they could provide a huge productivity boost for the whole team. Our latest video tells you how some of them could help your business.

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Microsoft and Samsung team up to boost work phone security

Sometimes an unlikely pairing just works. Caramel and salt. Double denim. Aerosmith and Run DMC (don’t pretend you don’t love Walk This Way). And now we have Microsoft and Samsung. The tech powerhouses have joined forces to bring us a mobile security solution that is head and shoulders above the rest. This is the device security you’ll wonder how you lived without.

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Is that Microsoft email actually a phishing attack

It’s a question you and your employees need to ask when opening emails from well-known companies, like Microsoft, Google and Apple. Why? Because they’re amongst the most imitated brands in phishing attempts across the globe. And one false click could leave you dealing with a nightmare. Here’s how to spot a brand phishing attempt and protect your data.

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Google Calendar has a great update for hybrid workers

Google Calendar has rolled out a new feature that could change how you manage your time and communicate your availability to colleagues. It’s especially great for hybrid workers. Here’s how Google Calendar has more transparency about where colleagues can find you.

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3 ways AI makes almost any business task easier

You’ve heard of AI tools like ChatGPT and Google’s Bard, right? But if you’re using one, chances are you’re only scratching the surface of what it can do. AI tools are far from another tech buzzword. They’re total game changers that go beyond drafting emails and helping to answer customer queries. Think of it as having a crystal ball, a productivity guru, and a financial analyst all in one. And the best part? It never sleeps! Here are 3 ways an AI tool can boost your business

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The hidden dangers of free VPNs Are you at risk

We all love free stuff, right? Free samples at the supermarket, free Wi-Fi at the coffee shop, and who can resist a good buy-one-get-one-free deal? But when it comes to VPNs – Virtual Private Networks – “free” might be a price too high to pay. Find out how a free VPN could end up costing your business

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The Metaverse explained: How it could affect your business

We’re beginning to hear more and more about the Metaverse and the many ways we’ll be using it over the coming years. But is it something you should be starting to consider now? What benefits will it have for your business? And will you need to adapt to keep up?

Our latest video explains what the Metaverse is and how it could affect you.

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Is this the ultimate browser for business

If your team uses their own devices for work, this new Microsoft idea is 100% for you. It’s soon launching Edge for Business, a new browser designed specifically for businesses. It has security and productivity features to let your team keep work and personal stuff separate on their computer. Here’s why that will benefit your business

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Scary stat 87% of businesses hit by this in the last year

You’ve got a lot on your plate, that goes without saying. But there’s something that you can’t afford to ignore: Cyber attacks. Some new stats on cyber attacks have just been released and the figures are frightening. This isn’t an attempt to scare you, but these numbers are no joke! It’s important that you take the right steps to keep your business safe, no matter how big or small it is. These are the right steps to avoid becoming a cyber security statistic

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This is the latest trend in phishing attacks

Did you know that a simple click on a seemingly harmless image in an email could give cyber criminals access to your sensitive information? This is the new reality that businesses are facing, thanks to an evolution of a classic phishing scam. And you don’t want anyone on your team to fall for it. Find out about this new phishing technique and how to keep your business safe

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Privacy alert Change this setting in Edge now

How often do you check the settings in your browser? Probably not very. But you should, because making small changes can protect your privacy. And that’s important when you’re running a business. If you use Microsoft Edge (good choice!) you’ll want to know about one setting we believe you should change. Learn why Microsoft can see every image you view, and how to change that

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Browse with confidence Microsoft Edge’s security boost

With much of our work happening online, cyber security is top priority. Have you ever considered how your choice of browser affects your security? Microsoft has. Which is why it’s releasing a ton of new security features for its Edge browser. We’ve looked at how these will help keep your business safe from threats like phishing scams, malware, and password breaches. Here’s how Edge is keeping you safe

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Now AI can make your Teams meetings more productive

Think back to your last video meeting. Does it make you grimace? Roll your eyes? Or was it the perfect experience? The latter is unlikely. Loads of us leave a meeting feeling a little confused over the outcome or the actions that were set. Or we were so busy taking notes that we missed half the content. Microsoft has a new feature for Teams that will solve all of that. And it’s AI-based. Learn more about the revolutionary Meeting Recap feature and how it can make your meetings more efficient

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Stop! And think, before you act on that email

You get an email from your boss. It’s urgent. A payment has to be made. Immediately. This could be real. Or it could be a Business Email Compromise (BEC) attack. That’s where a cyber criminal has got into your boss’s email. And is impersonating them to persuade you to send cash. According to Microsoft, they’re getting more destructive and harder to detect. Don’t wait until it’s too late to safeguard your email. Learn how to protect yourself from BEC attacks right now

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Is your business data at risk Don’t take chances with old tech

What do you do with your business’s old computers when you have an upgrade? Sell them online? Give them away? Perhaps you just throw them out? Before you do… are you 100% sure your old data has been removed and can never ever be restored? Millions of deleted files can be recovered from improperly wiped hard drives that are sold online. That includes sensitive business and client data. These are the risks from old computers and external drives. Find out how to protect your business.

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Here’s how cyber criminals try to hack your accounts while you sleep

You’re fast asleep when suddenly your phone starts buzzing. It’s multiple notifications from different apps checking it’s really you trying to log in. You’re half asleep and confused with all these Multi Factor Authentication requests. So you hit YES – and they stop. You go back to sleep… but… you’ve just let cyber criminals into your account. This is known as a fatigue attack. And here’s how Mi-crosoft is protecting your business from it.

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Back up your data

One day it could save your business We all hope disasters will never happen. But of course they can, and do. So it’s best to be prepared. That’s why a reliable backup system is one of the most important protections you can put in place. Where do you start? Watch our latest video for some expert advice.

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The final curtain call for Windows 10 What you need to know

We knew this day was coming. And now it’s here. Microsoft has announced that the current version of Windows 10, released in 2022, will be its final release. Don’t panic – it doesn’t mean your computers will stop working, but it’s a good time to consider an upgrade to Windows 11. To help you make an informed decision about upgrading, I’ve written a new article that breaks down the changes and looks at the benefits. Here’s why upgrading to Windows 11 is a smart move for your business

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Windows 11 optional update Why it’s better to wait

Microsoft has recently announced the option to trial new Windows 11 features before their general release. It’s really tempting – we all want to stay ahead of the game! But don’t let the excitement of shiny new features lure you into a potentially risky situation. Your business could suffer as a result.

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Can your business go green by switching to the cloud

Does your business still have its own servers? Did you know it’s very likely they are having a greater impact on the planet, than if you stored your data in the cloud? And that there are many other productivity and cost benefits of migrating? The cloud has nothing but benefits. See them all in our latest tech update

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Charging in public places Watch out for “juice jacking”

Do you ever use public USB charging ports? The FBI has told us not to… because a crime that was once considered theoretical is now happening. The tech needed for “juice jacking” has got smaller and cheaper and easier to use, meaning that less sophisticated criminals are now turning their hand to it. You and your staff all need to be aware of this potential threat to your data. Here’s how juice jacking works, why it’s a risk, and how to avoid it

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LinkedIn takes action to tackle fake accounts

You might have noticed a sharp rise in the number of fake profiles and connection requests on LinkedIn lately. To stamp this out, LinkedIn is introducing new verification features. They’re testing now in the US, and we expect them to roll out more widely in the coming months. Here’s what you’ll have to do, to prove that you are you

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Wouldn’t it be great if…

If you have business systems that feel like they need bringing into the 2020s, you might be thinking about a major IT project. And that can mean a big commitment – of time, money, effort and headspace. Watch our latest video for the three things to get straight in your mind before you involve the experts.

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Microsoft hints at some exciting Windows 12 developments

Windows 11 still feels like a new member of the family, but Microsoft’s operating system will soon be turning 12. Our sources have some interesting news about Windows 12 and we wanted to share the exciting news with you first. Here’s what’s on the way

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Criminals are exploiting AI to create more convincing scams

“Write me ten social media posts that accuse the CEO of the Acme Corporation of having an affair. Mention the following news outlets”. Spreading misinformation is just one way cyber crooks are raising their game by exploiting the potential of AI chatbots. Our latest blog has the top three ways – identified by law enforcement – that emerging AI could be used for evil.

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3 essential security tools for every business

Your data is one of your most valuable business assets. Keeping it safe should be one of your main priorities. Without security in place, just one security breach could bring your world crashing down. Most small business that are hit by a full-on cyber attack don’t survive the experience. You need to be protected. Every business will have slightly different needs, but there is a bare minimum that no one should do without for a basic level of protection. These are the 3 security essentials for every business

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Microsoft 365 makes Multi Factor Authentication easier

If you’re a 365 business customer, here comes another useful new feature. This one streamlines the login process by bringing Multi-Factor Authentication (MFA) directly into the Microsoft 365 phone app. We recommend that all businesses implement MFA, so this is a welcome step that increases – and speeds up – your business’s security. Here are the full details

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All businesses should adopt MFA. Now

Multi-Factor Authentication (MFA) adds extra layers of security to your business. It means you need at least two pieces of information to log in to a device or an app. Perhaps a password plus a fingerprint, and possibly an extra, single-use code sent to your phone. Here’s why we recommend that all businesses should adopt MFA right now.

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Are your productivity tools actually slowing you down

Productivity tools are supposed to make you more productive. That’s the point of them. But many businesses are actually being held back by their productivity solutions. Either because they’re not being used properly, because their people aren’t fully trained, or because they made the wrong choice of tool in the first place. Getting to grips with where the problem lies is tricky if you don’t have the technical knowledge to spot what’s wrong. We can help.

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Bot malware is a growing security threat

Malware bots are an emerging security threat and we recommend taking steps to make sure that you’re fully protected. A ‘bot’ is just a name for an automated program, and there’s lots of love in the world for AI chatbots right now. But for all the ‘good bots’ there are plenty of ‘bad bots’. And bot malware is being used to steal whole user profiles. That’s a complete snapshot of your ID and settings. Criminals then use these profiles to bypass other strong security measures, which makes this a particular threat. This type of malware needs your attention – it has the potential to cause major problems for business owners who aren’t protected.

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Don’t forget your phone when you think about cyber security

When did you last review the security on your mobile devices? It’s great to be able to check emails and bank balances on the go. But if your phone isn’t as secure as any other device in your business, it can become a gaping hole in your cyber security. That’s as true for your team’s phones as it is for yours. And it means that having a phone hacked or stolen – or simply losing it – could put a lot of sensitive data in the wrong hands. Don’t forget your phone when you think about cyber security

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Let’s start talking about AI

AI is going to revolutionise the way many of us do business. But emerging technology nearly always launches in a blizzard of geek-speak before it settles into everyday life. Who remembers the ‘DOS prompt’? And when did you ever have to ‘defrag’ your phone? If it’s going to be simple to use, it should be easy to understand. Right? In this week’s tech update article, we decode a few of the AI terms you’ll hear this year. And if you have a tough time with tech jargon in general, download our free IT Jargon Buster from our website. Let’s start talking about AI

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The 3 most important areas to discuss with your technology partner (jargon free)

IT support is a technical job, and some of the language used can be a bit, well… technical. So here’s our jargon-free look at the 3 most important areas to discuss with your technology partner.

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Cyber attacks are getting bigger and smarter Are you vulnerable

A recent record-breaking cyber attack shows just how sophisticated cyber criminals are becoming. The Distributed Denial of Service attack (DDoS) attempted to overwhelm a system by bombarding it with 71 million requests per SECOND. That made it the largest ever reported incident of its kind. Fortunately, this attack was foiled. But many small businesses don’t have security in place that would cope with an attack of this size. So it makes sense to check your systems now to make sure you’re protected. Get in touch and we can help.

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AI is making phishing scams more dangerous

Most of us can spot a phishing scam, right? Spelling mistakes. Bad grammar. Sentences that sound like a robot’s written them. Here’s the bad news. Now a robot is writing them. And it’s making them harder to spot than ever. Here’s how AI is putting your business at greater risk of a phishing attack

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Is your security focusing on the right things?

We all know that prevention is better than cure. That’s certainly true when it comes to cyber security. But too many businesses are spending all their effort on stopping crooks from gaining access to their systems… And not enough on detecting, and dealing with those that do manage to sneak past security. It’s a bit like locking all your doors and windows when there’s already an intruder lurking in the basement. Our latest video has all the info.

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Is your security focusing on the right things?

We all know that prevention is better than cure. That’s certainly true when it comes to cyber security. But too many businesses are spending all their effort on stopping crooks from gaining access to their systems… And not enough on detecting, and dealing with those that do manage to sneak past security. It’s a bit like locking all your doors and windows when there’s already an intruder lurking in the basement. Our latest video has all the info.

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3 ways to protect your business email

Most cyber attacks start with an email. So let’s show you three things you can do right now to make it harder for criminals to launch an email attack on your business.

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Take action to avoid a devious new phishing scam

Cyber criminals are getting smarter, and a recent malware threat is unusually smart. It impersonates a trusted e-signature platform to convince victims to open an email attachment containing carefully hidden malware that has evaded many security systems. It’s important that you and your whole team are aware of this new scam so that you can keep your business safe and secure. Know what to look for, and learn about the new threat.

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Young employees have different attitudes to cyber crime

If you employ anyone aged between 16 and 19, you need to pay special attention to the cyber security training you’re giving your team. A new study has revealed that a host of worrying online behaviour has become almost normalised among many young people. And much of this activity is illegal. Here’s why cyber security training is so important to protect your business.

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When did you last have a health check?

If you don’t regularly check the health of your IT, how can you know if it’s running at its best? Your security systems may not be up to scratch. You might be running outdated software. You could even be throwing away money on systems that aren’t working for you. Or you could have the early signs of a more serious problem. To pick up any issues like these and help you find better ways of doing things, ask us to do a technology health check for you. It could be the best call you make this year. Here’s how it will benefit your business

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A little trust can go a long way

Many employers are struggling to trust their remote and hybrid workforce to keep up with the pace of work. So much so that countless businesses are dragging their people back to the office. But there’s strong evidence that the flexibility of hybrid working can improve productivity, increase engagement, and generally make people happier. It just needs to be done in the right way. Here’s how a little trust can go a long way

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When can you finally forget your password

Have you heard of passkeys? They’re the new way of logging into online accounts without needing a password. Big tech companies like Microsoft and Apple are already onboard. Now they’re being supported by many password managers. This could signal a major step forward.

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Are your people Christmas shopping from work?

You may turn a blind eye to your team doing a little last-minute shopping on work time in December. They work hard, and you know it’s not always easy trying to fit everything in. But you must make sure they’re doing the right thing when it comes to keeping your data and your network safe. That’s because social media shopping scams are on the rise. And almost half of people with social media accounts have fallen for them

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3 tech trends to look out for in 2023

Knowing which new technology to adopt in your business isn’t an easy task. Here are 3 top trends to look out for in 2023

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Zoom wants to be the new Teams

The jury is still out on Zoom’s latest plan to release a bunch of new services and features, which it hopes will rival the likes of Teams and Slack. Zoom is best known for video calls. And it has its work cut out to challenge the major players in workplace productivity. Here’s what the new Zoom has to offer…

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Why you will not be fine on this Cloud9

We spend a lot of time reminding people of the importance of installing updates as soon as they become available. It can help to keep your business safe from malware, fix new vulnerabilities, and generally keep things working smoothly. But a new malicious browser add-on called Cloud9 could cause you a world of pain if you install it using your Chrome or Edge browser. This is what you need to know, right now

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Are you losing hours each week setting up video calls?

Imagine gaining 200 minutes additional productivity each month, per employee. That’s a whole week every year. Depending on the size of your business, that could be like gaining another member of staff. What could you do with that time? The good news is, there are some easy, low-cost solutions.

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Don’t walk the plank with pirated software

Do you remember when we used to watch movies on VHS or DVD? At the beginning there was a warning against watching pirated versions of the films. Piracy meant the movie industry lost out on money, and it funded illegal activity. In reality, the risk to you personally was minimal (do you know anyone who got in trouble for watching a pirated copy of a movie?) These days it’s software that’s being pirated, and if you use this in your business, the risks could be massive.

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Could avatars make your Teams meetings more fun

Not many of us would describe a Teams meeting as ‘fun’, but Microsoft has a new update that might just change your mind. And this new feature could also be your first step towards joining the Metaverse. Intrigued?

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Windows 12 is coming… here’s what we know so far

Don’t panic, it’s not time for another operating system upgrade just yet (we’re talking launch in 2024).

But the rumours of Windows 12 are already circulating and it’s good to stay in the loop. It means you’ve got plenty of time to prepare your business for the changes to come.

In our latest tech update we go over everything we know so far.

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Are you using Teams to share sensitive data

If you’ve used Microsoft Teams for a while, you’re know it’s an amazing tool. But it’s not perfect for everything. New research has found that a huge number of employees are sending confidential and business critical files over Teams using personal devices. In fact, HALF of respondents admitted to doing exactly this! And it’s very risky behaviour – here’s whyAre you using Teams to share sensitive data

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Are you really downloading Zoom… or is it malware

Zoom is a very common tool – and sometimes you’ll need to update it, or download it for a new device. But can you be 100% sure you’re downloading the real thing… or is it fake software, designed to steal your data? New research has found fake Zoom download sites designed to tempt you into installing ‘info stealing’ malware (malicious software). But it’s easy to protect your business when you know what to look for

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Some bosses think their people do less when working from home

There’s been a major new survey by Microsoft. Researchers surveyed 20,000 people working for businesses in 11 different countries. And it discovered 4 in 5 bosses believe their people are less productive away from the office. But here’s the rub… their staff feel completely the opposite. They believe they get more done working from home. What’s the situation in your business?

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3 things your business must look for in a password manager

Password managers are amazing pieces of software. They make it easy for you and your staff to stick to password best practice, while saving you time. Everyone wins.

Here are three things you must look for when choosing a password manager for your business.

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Android 13 is safer for your business

One of the problems with our hybrid way of working is your team doing work things on their personal mobiles. That’s fine, until their mobile device is breached. And then your business’s data is at risk. Google’s giving you better protection with its latest version of Android

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Make sure your cloud server is protected from this

No-one wants the stress of the head in the hands moment. You know… that moment when you realise there’s a BIG problem in your business and it’s going to take days to solve it. A cyber security breach would definitely count as one of those moments. A new report has looked at businesses that were hacked. It has discovered that 41% of them were breached in the same way. Find out what that was and how to protect your business

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Your USB cable is about to get a speed boost

As USB has improved over the years, its meant you going out and buying new cables. Added up across your whole business that can be expensive. Good news. USB data transfer speeds will soon double… but on existing cables (so long as they’re not too old). Here’s how this will benefit your business

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None of your team would fall for this trick… would they

Cyber criminals are using a retro scam to steal your business’s payment details. It’s very convincing. And I can see how someone busy at work would fall for it. Here’s what you need to warn your staff about

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How much do you really know about phishing scams

Phishing is where someone sends you a fake email pretending to be someone else. They’re hoping you’ll click a bad link or download a dangerous attachment. Our latest video looks at how you can protect your business from this dangerous crime.

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Are you using a malicious browser extension without realising

How many browser extensions do you use? 2? 5? More? Extensions can be really useful. They can make you more productive and save you time. But some won’t. They’re malicious by design. Millions of people have been attacked over the past couple of years with unwanted advertising and malware. I wonder if anyone in your business is already using a malicious browser extension? Here’s what to do about it

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Passkeys could improve the way you work, forever

Imagine a future with no passwords. Nothing to remember. Nothing to be stolen or hacked. To login to something on your computer, you just unlock your phone. It’s exciting. And that future is rolling out this autumn

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Windows 10 is getting a very useful Windows 11 feature

If you’ve ever run across the office to grab a confidential document off the printer, you’ll love a Windows 11 feature that’s being added to Windows 10. It removes much of the stress from printing. Here’s what it is, and when you’ll get it

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If you’re under pressure to take urgent action – stop and think

Cyber criminals have a new psychological weapon to steal your login details. It’s scary and effective because it pretends to be urgent. This is what you and your team need to know.

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How to get the perfect video call setup, whatever your budget

Video calls have quickly become a critical communication tool. Yet too many people have a poor video call setup, with bad camera angles, poor lighting and unprofessional sound. Our new video shows you how to improve these three areas.

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What does the global chip shortage mean for your business

Not the ones from chip shops. I mean computer chips. There’s a global chip shortage which has been going on for two years, and is still causing huge problems. It’s driving up the cost of lots of the modern tech we’re so dependent on. But it’s also taking a lot longer to get hold of some of the essential devices we need. And when it comes to business, that can be really disruptive. Here’s how to reduce the impact on your business

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If any of your staff work remotely, you need to be on top of this

Your staff work remotely sometimes, right? A new survey has found that half of all businesses are at increased risk of cyber-attack because of their remote employees. Here’s what to do, quickly

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Some employees won’t stop using apps that could be a security risk

Your staff care about your business’s cyber security – but not all employees think the same. In fact, half are using software that’s been banned by their IT department according to a new survey. The answer is to talk to your team and get engagement on the software you choose. Here’s what we recommend

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Microsoft’s taking a responsible leadership position on AI

Can you see a future where AI is empowering your business? That might already be happening now, depending on the software you use. We’re at a stage where AI is being used to achieve powerful things. Microsoft has just announced its retiring and reworking some of its AI tools, as they don’t meet new standards it has adopted. How could your business be empowered by AI?

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How to stop Teams opening when you startup Windows 11

Most people who rely on it love Teams. There’s no disputing that.

But it can be frustrating. Such as the way it opens automatically when you start up your Windows 11 computer.

It’s really simple to change that behaviour. Our new video shows you how.

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Your business is losing hundreds of hours to spam every year

Spam email is a pain. It’s endless and a real distraction. But it’s more than that. It’s taking up hours of our time. And when you run a business, you know that time is money. Time wasted on filtering out spam email means less time spent on the things that really matter. Here’s how many hours you’re losing to it every year

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Now ‘Do Not Disturb’ means exactly that

Imagine hours to get on with your most important tasks, without any interruptions from your team. It’s the dream isn’t it? A major update to Windows 11 will help you work with zero distractions. Our new video shows you how.

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Three clever tricks to get more out of Teams

Every business we support that relies on Teams agrees it’s an incredible tool for communication and collaboration.

We’re full of clever tricks you can do with Teams. Here are three you might not have seen before.

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You NEED this if your browser looks like this

We all have different ways of working. Some of us prefer to have a minimal amount of things displayed on our screens. Others thrive when everything is open and in sight.

 

But we can all agree that having 20 tabs open in your browser at any one time has a negative effect on productivity.

 

Simply because it takes so much more time to find the web pages and services you need when you’re looking for them.

 

This might not be a problem for much longer.

 

If you’re a fan of Microsoft browser Edge, you’ll be interested in a new feature that’s going to debut soon.

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Russian Cyber Attack Threat: How to protect your business

The ongoing Russian invasion of Ukraine has led to a sharp rise in cyber-attacks.

 

Some very sensible cyber security advice has also been issued. There are a series of actions that businesses should be taking immediately to protect themselves against cyber-attacks, and other data security risks.

 

Watch our video to learn the steps you should take to protect your business.

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Want to be even more productive? Try Microsoft Lists

Over the past couple of years we’ve all benefited from so many new productivity tools. It’s been great.

But if your core problem is just getting organised, there’s nothing better than a list. Especially Microsoft’s List tool.

Watch our latest video to see how it integrates with other apps you use, such as Teams.

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When something’s wrong, you want a responsive IT helpdesk

With our clients we work on all aspects of their technology, especially making sure they have a suitable technology strategy.

 

We’re also there for them when things go wrong. And that’s about having a highly responsive helpdesk.

 

When you’re looking for a new IT support provider, there are two tests you must apply to their helpdesk.

 

Our new video tells you what they are.

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Would any of your staff actually click that link?

There’s a cyber-crime called phishing.

It’s a major pain.

Criminals send emails pretending to be someone they’re not, hoping one of your people will click a link and accidentally give them access to your data.

Do you think your team would spot a phishing email?

Here’s an easy way to check.

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How to accurately predict annual hardware expenses

Pulling together your budgets for next year?

While it might be hard to know how much your business will spend on software – especially as your needs change throughout the year – you can accurately budget for your hardware for the year.

Just ask yourself these 5 key questions.

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How to stop programs from loading at startup

If Windows takes ages to start, maybe there’s too much software launching automatically on your business’s PCs. Our new video shows how to manage that.

Are you ready to ‘Go Google’?

Take our quiz to find out

Book a call to see if Google could be the right fit for you

Where are you on your growth journey?

What kind of IT support coverage do you need for your business, and how much will that cost? Find out which of our three packages would best suit your organisation by taking our simple quiz. You’ll see your results straight away.