Frequently Asked Questions

Our mission is to help small businesses thrive in the digital world by offering support in the four areas which typically spark the biggest challenges: productivity, collaboration, security, and sustainability. That’s why we’ve created four different services, delivering expert, niche solutions. 

Which service is best for you? That depends on what part of your business you want to improve. For communication and output, we recommend our productivity and collaboration services. For risk reduction and an ESG boost – our security and sustainability services. Still unsure? Take our quiz.

Our three managed service packages – Protect, Predict, and Complete – have been designed to be full, standalone solutions that include everything you need to embrace technology with confidence. These packages bring together the services you need, when you need them, for maximum results.

No matter what package you choose, you’ll always have access to direct support from Innovo experts, along with proactive monitoring, data storage, and a full security solution to keep you safe.

To find out more about the different packages that we offer, take a look at our pricing page.

Yes! If your business is already using Microsoft 365, it’s easier than you may think to make the switch to Google Workspace and Google Cloud… and we’re always here to help. While Microsoft has long been the norm in business technology, many small businesses just like yours are making the switch. 

Why Google? Google Workspace offers incredible opportunities for productivity and collaboration in the ‘new normal’. It also actively helps to keep businesses safe while reducing their environmental impact. You can find out more in our analysis of Google vs Microsoft software suites.

We don’t need to! Here at Innovo, we utilise Google technologies ourselves, so everything we need is in the cloud. This means we don’t need to install anything onto physical servers on your site, and can help you meet your productivity, collaboration, security, and sustainability goals remotely with ease. 

Of course, as we use Google Workspace, we’re able to communicate with you and your team easily, in real time, even if we’re on opposite sides of the country. And in doing so, we’re able to significantly cut down on the need for business travel, reducing our impact on the world around us.